银行英语情景口语 第200期:银行卡业务 银行卡挂失(04)

发表时间:2018-03-20内容来源:VOA英语学习网

A: Good morning, Sir. Welcome to IBJ, what can I do for you?

早上好,先生。欢迎光临IBJ银行,我有什么可以效劳的吗?

B: Hi. I hope you can help me. I contacted your Client Services Department last night. Unfortunately, I've misplaced my card.

你好。我希望你能帮助我。我昨晚联系过你们的客户服务部。真倒霉,我找不到我的信用卡了。

A: Oh dear, Sir. I am sorry.

哎呀,先生。我很抱歉。

B: I was told to go to the Emergency Assistance Service.

我被告知来办紧急援助业务。

A: That's correct. What you need to do is fill in this form for the loss of your card, then we can get authorisation to let you have some cash.

是的。您所需要做的是填写这张信用卡挂失的表格,然后我们可以去请求授权,给您一些现金。

B: Great. Sign here and here, right? How long do you think this will take?

太好啦。是在这里还有这里签字,对吗?你认为这将需要多久啊?

A: It'll just be a moment, Sir. We are contacting the card-issuing office to get authorisation for a withdrawal.

就一会儿,先生。我们正在联系发卡机构请求授权提现。

(A few minutes pass)

(过了几分钟)

A: OK, Sir. You are authorised to withdraw up to 8,000 RMB. How much would you like?

好了,先生。您被授权最多可以取8000元。您想取多少钱呢?

B: I think I'd better take the maximum amount. I have no idea how long it'll take to sort this out. Here's my passport.

我想我最好的是按最高限额支取。我不知道需要多久才会解决这件事。这是我的护照。

A: Thanks. And here's your money, Sir. Please check the amount and sign here.

谢谢。这是您的钱,先生。请您核对金额并在这里签字。

B: That's correct, it's all here. You have saved my life! I really don't know how to thank you.

对啦,都在这里了。你救了我一命!我真的不知道该怎么感榭你。

来自:VOA英语网 文章地址: http://www.tingvoa.com/html/20180320/543905.html